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Frequently Asked Questions

Here are some of the most common frequently asked questions

Is there a fee for setting up the WhatsApp Business API?

Using the WhatsApp Business API does not involve any setup fees.

Is it possible to use my current WhatsApp number?

Certainly, you have the option to use your current WhatsApp number. Prior to onboarding, it is necessary to delete the WhatsApp account associated with that specific number.

How do I create a marketing campaign?

Creating a marketing campaign is easy with our platform. We provide a user-friendly interface that allows you to design, target, and launch campaigns effortlessly. If you need assistance, our support team is always here to help.

Can I integrate this with my existing tools?

Yes, our platform is designed to be compatible with various third-party tools and services. We offer integrations that make it easy to connect with your existing marketing stack for a seamless experience.

Is my data secure?

Absolutely. We take data security seriously. Our platform employs robust encryption protocols and follows industry best practices to ensure your data remains safe and confidential.

Can I cancel anytime?

Yes, you can! We believe in flexibility, and there are no long-term commitments. You can cancel your subscription at any time with no hidden fees or penalties.

What does the term "WhatsApp conversational-based pricing" imply, considering that WhatsApp itself is free?

WhatsApp's conversational-based pricing refers to the cost structure for businesses using the WhatsApp Business API to engage in conversations with their customers. While individual users typically use WhatsApp for free, businesses may incur charges for using the API to facilitate interactive and automated conversations with their clients. This pricing model is designed to support businesses in leveraging WhatsApp as a communication platform for customer engagement and support, offering additional features and capabilities beyond standard individual use.

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